Ways to communicate
Our trained customer support agents, your Safer Gambling Ambassadors, handle all RG-related communications to make sure that you stay in control and use our product in a responsible manner, keeping it a game at all times.
Protecting minors
We actively prevent any underaged persons from attempting to register at our websites.
At Stoiximan, we recommend NetNanny as a software blocking system that can assist anyone who seeks to block access to gaming sites, this is a recommended tool to protect underaged family members from access to any sites that do not permit underaged visitors.
Further Assistance
The following organizations are our partners in responsible activity endorsement. They provide free assistance and advice to any customer who seeks impartial and confidential support from a therapist or counselor in case of a loss of control or compulsive gambling issue.
safergambling.gov.cy was created and operates under the auspices of the National Betting Authority. It is part of the development of actions for social responsibility and the promotion of Safe Play, with the aim of protecting the public and especially minors, young adults and vulnerable groups of the population, as defined in the action plan of the Authority's strategic planning.
The aim of the website is to provide information, support and guidance to people who are affected by betting and gambling, both the players themselves and the people in their family and social environment. This is achieved through education, prevention and communication to raise awareness of the issue of problem gambling and gambling, as well as developing, reinforcing and maintaining a philosophy of safe gambling to prevent excessive or reckless spending money and the pathological preoccupation with betting and gambling in general. In particular, the individual goals of the website are:
Tips for playing safe
- Information on the self-protection measures that the player can apply during his engagement with betting.
- Mobilization to seek targeted treatment for pathological gamblers and parallel support for families and friends, where necessary.
- Efficient and specialized provision of advisory support.
- Seamless and efficient operation of the website
Gamblers Anonymous provides confidential telephone support and face-to-face counseling to anyone who is affected by problem gambling.
Gambling Therapy - Therapy for gambling addiction. This is a global service offered by Gordon Moody, providing free practical advice and emotional support to anyone affected by gambling.
GamCare is the leading UK provider of free information, advice, and support for anyone harmed by gambling.